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Basic web pages not displaying properly in 55.03, how to fix?

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Hi there, mozilla users!

For my new job, I have to use iMacros in Firefox. This Add-On is no longer compatible with recent versions of the browser. So I downgraded to the exact same version my co-worker uses (55.03).

But whenever I try to load a website, the display seems to be all wrong (as shown by the added screenshot). My co-worker (who is using a macbook) doesn't have this problem, but I have it on Windows 10. I tried googling for solution but nothing really works. On every other browser the pages display fine but iMacros don't work.

Has anyone here seen pages display like this. If so, how can I fix this while keeping the same version of Firefox (or another one that's compatible with iMacros)?

Thank you so much in advance for your replies.

Hi there, mozilla users! For my new job, I have to use iMacros in Firefox. This Add-On is no longer compatible with recent versions of the browser. So I downgraded to the exact same version my co-worker uses (55.03). But whenever I try to load a website, the display seems to be all wrong (as shown by the added screenshot). My co-worker (who is using a macbook) doesn't have this problem, but I have it on Windows 10. I tried googling for solution but nothing really works. On every other browser the pages display fine but iMacros don't work. Has anyone here seen pages display like this. If so, how can I fix this while keeping the same version of Firefox (or another one that's compatible with iMacros)? Thank you so much in advance for your replies.

All Replies (3)

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Perhaps try with a refresh:

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

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PepV said

the display seems to be all wrong (as shown by the added screenshot)

The screenshot did not make it. Please try again.

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You can check for sandbox security related issues.

You can set this pref to 2 or 1 on the about:config page to lower the sandbox security setting.

  • security.sandbox.content.level = 1
  • close and restart Firefox to make the change effective.

If '1' still doesn't have effect then try '0' to disable the sandbox.

If this didn't work then undo/reverse the change and reset the pref via the right-click context menu to the default value.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.