Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When using a corporate proxy via a .pac, why do I get an SEC_ERROR_UNKNOWN_ISSUER for every site outside the VPN?

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao kaetherina

more options

Switching from Safari to Firefox, I wanted to use the same proxy settings. My first try was to use the system's settings, as it gets automatic proxy configuration from the right URL. This worked alright for Safari! On Firefox however, if I'm connected to the VPN I can access all websites in our VPN, but none outside, as I get the SEC_ERROR_UNKNOWN_ISSUER (can't always add an exception) As soon as I exit the VPN, firefox is "unable to find the proxy server".

I've tried all other kinds of ways to connect via that proxy - manually connecting, by URL in firefox or by automatically detecting, but nothing solves my problem. The automatic configuration shouldn't be the problem as it works fine for Safari and shouldn't be any different for Firefox.

I'd really appreciate any help on the subject.

Switching from Safari to Firefox, I wanted to use the same proxy settings. My first try was to use the system's settings, as it gets automatic proxy configuration from the right URL. This worked alright for Safari! On Firefox however, if I'm connected to the VPN I can access all websites in our VPN, but none outside, as I get the SEC_ERROR_UNKNOWN_ISSUER (can't always add an exception) As soon as I exit the VPN, firefox is "unable to find the proxy server". I've tried all other kinds of ways to connect via that proxy - manually connecting, by URL in firefox or by automatically detecting, but nothing solves my problem. The automatic configuration shouldn't be the problem as it works fine for Safari and shouldn't be any different for Firefox. I'd really appreciate any help on the subject.

Izabrano rješenje

The trick was to import my company's CA certificate in Firefox, not just my keychain.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (1)

more options

Odabrano rješenje

The trick was to import my company's CA certificate in Firefox, not just my keychain.