Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When trying to log onto Home Depot Credit with Firefox the website doesn't recognise the ID but always did in the past. H.D support said due to Firefox.

  • 1 odgovor
  • 1 ima ovaj problem
  • 10 views
  • Posljednji odgovor poslao Shadow110

more options

When I try to log onto the Home Depot credit website I can no longer log on or re-register. It won't do it. I have spoken to my internet carrier and they say that everything is O.K. with my connection. Technical support at Home Depot Credit said that Firefox has done something lately so that some websites are considered to be pop-ups and won't recognise them. I could register my Home Depot credit account on Internet Explorer and will have to use that instead of Firefox. Firefox is becoming a real nuisance.

When I try to log onto the Home Depot credit website I can no longer log on or re-register. It won't do it. I have spoken to my internet carrier and they say that everything is O.K. with my connection. Technical support at Home Depot Credit said that Firefox has done something lately so that some websites are considered to be pop-ups and won't recognise them. I could register my Home Depot credit account on Internet Explorer and will have to use that instead of Firefox. Firefox is becoming a real nuisance.

All Replies (1)

more options

Hi, other than it won't do it. Is there anything else that you can expand on. Did you have this issue before while running Adblock Plus ?

Please try it in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?