This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Thunderbird will not sent emails to multiple recipients. Error message says "the size of the message exceeds a temporary size limit of the server.

  • 2 odgovori
  • 1 ima ovaj problem
  • 9 views
  • Posljednji odgovor poslao CKCK76

CKCK76
CKCK76
more options

I am new to Thunderbird. Switched recently when my old Windows Live Mail stopped working. My email server is Spectrum. The problem that I am having with Thunderbird is that it won't send emails to multiple recipients. Two or three, yes. But a large number of recipients, no. I get an error message: "the size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent. try to reduce the message size or wait some time and try again. 4.1.1nbto:11 too many rcpts 10E2210". I am not sending attachments. The annoying thing is that the email shows up in my sent box as being sent. I have started blind-copying myself and I do not receive the email. This is really not acceptable as 50% of my emailing is to long lists of recipients. I have called Spectrum and the response is that as long as I can successfully send the emails through Spectrum.net, it is not a problem at their end. I'd appreciate some help with this. Thanks.

I am new to Thunderbird. Switched recently when my old Windows Live Mail stopped working. My email server is Spectrum. The problem that I am having with Thunderbird is that it won't send emails to multiple recipients. Two or three, yes. But a large number of recipients, no. I get an error message: "the size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent. try to reduce the message size or wait some time and try again. 4.1.1nbto:11 too many rcpts 10E2210". I am not sending attachments. The annoying thing is that the email shows up in my sent box as being sent. I have started blind-copying myself and I do not receive the email. This is really not acceptable as 50% of my emailing is to long lists of recipients. I have called Spectrum and the response is that as long as I can successfully send the emails through Spectrum.net, it is not a problem at their end. I'd appreciate some help with this. Thanks.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
CKCK76
CKCK76 Vlasnik pitanja
more options

Application Basics 

   Name: Thunderbird
   Version: 52.7.0
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.7.0
   Profile Folder: Open Folder

             (Local drive)
   Application Build ID: 20180322145026
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) mobile.charter.net:993, SSL, passwordCleartext
     OUTGOING: , mobile.charter.net:587, SSL, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

 Crash Reports

 Extensions
   Lightning, 5.4.7, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}

 Important Modified Preferences

   Name: Value

     accessibility.lastLoadDate: 1524173737
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     extensions.lastAppVersion: 52.7.0
     font.name.monospace.el: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 4f2acc3d-6497-4ed2-b44f-3671374af39
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     media.gmp.storage.version.observed: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1524089846
     places.history.expiration.transient_current_max_pages: 122334
     security.sandbox.content.tempDirSuffix: {3cf4bc51-e33d-4d14-b68f-c76abcbfb49e}

 Graphics

     GPU #1
     Description: Intel(R) HD Graphics 5500
     Vendor ID: 0x8086
     Device ID: 0x1616
     RAM: Unknown
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Driver Version: 20.19.15.4549
     Driver Date: 11-10-2016

     Features
     Direct2D: false
     DirectWrite: true (10.0.16299.334)
     WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 5500 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)

     AzureCanvasBackend: skia
     AzureCanvasAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: skia

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.13.1
     4.13.1

     NSS
     3.28.6
     3.28.6

     NSS Util
     3.28.6
     3.28.6

     NSS SSL
     3.28.6
     3.28.6

     NSS S/MIME
     3.28.6
     3.28.6

Is this what you are asking for?