This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When setting up my email account with tech support, we are getting the error message: Thunderbird failed to find the settings for your email account. HELP!

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao user01229325

more options

My internet provider walked me through setting up my email account on our new HP computer with Windows 10. The internet company states that the Outlook program in Windows 10 has created problems for many email users and recommended using Thunderbird. I downloaded the program and my provider walked me through all of the settings and what to type into each area. The message we got was: Thunderbird failed to find the settings of your email account.

How can I set up my emails using my email provider and Thunderbird?

My internet provider walked me through setting up my email account on our new HP computer with Windows 10. The internet company states that the Outlook program in Windows 10 has created problems for many email users and recommended using Thunderbird. I downloaded the program and my provider walked me through all of the settings and what to type into each area. The message we got was: Thunderbird failed to find the settings of your email account. How can I set up my emails using my email provider and Thunderbird?

Izabrano rješenje

It might help if you said who your provider is and what settings you tried.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (1)

more options

Odabrano rješenje

It might help if you said who your provider is and what settings you tried.