This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Context menu displays yellow text on a white background

  • 2 odgovori
  • 1 ima ovaj problem
  • 26 views
  • Posljednji odgovor poslao C-3PO

more options

The context menu is unreadable because of the yellow text on a white background. It looks a bit like someone enabled high contrast mode, but that is turned off. I only have this problem on my laptop and not on my main computer. When mousing over a button, the color changes back to normal. When changing the 'override colors' setting from 'only with high contrast themes' to 'never', the issue persists.

It happens in both Firefox and in Thunderbird. No other programs I have installed do this. https://prod-cdn.sumo.mozilla.net/uploads/images/2018-08-15-03-05-20-cb81ac.png https://prod-cdn.sumo.mozilla.net/uploads/images/2018-08-15-03-05-26-cf81bc.png https://prod-cdn.sumo.mozilla.net/uploads/images/2018-08-15-03-05-32-3ead30.png

Edit: safe mode does not help

The context menu is unreadable because of the yellow text on a white background. It looks a bit like someone enabled high contrast mode, but that is turned off. I only have this problem on my laptop and not on my main computer. When mousing over a button, the color changes back to normal. When changing the 'override colors' setting from 'only with high contrast themes' to 'never', the issue persists. It happens in both Firefox and in Thunderbird. No other programs I have installed do this. https://prod-cdn.sumo.mozilla.net/uploads/images/2018-08-15-03-05-20-cb81ac.png https://prod-cdn.sumo.mozilla.net/uploads/images/2018-08-15-03-05-26-cf81bc.png https://prod-cdn.sumo.mozilla.net/uploads/images/2018-08-15-03-05-32-3ead30.png Edit: safe mode does not help
Priloženi snimci ekrana

Izmjenjeno od strane C-3PO

Izabrano rješenje

I didn't restart anything, but after I ran the Heaven benchmark everything just magically fixed itself in both Thunderbird and Firefox. Didn't restart the programs, didn't restart my laptop, didn't change any settings.

Weird.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (2)

more options

Hi, do you have any stand alone programs that could effect Firefox ?

This does not take long less than 10mins depending on if Cleanup , which should do.

Please ; uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

Odabrano rješenje

I didn't restart anything, but after I ran the Heaven benchmark everything just magically fixed itself in both Thunderbird and Firefox. Didn't restart the programs, didn't restart my laptop, didn't change any settings.

Weird.