This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I cannot migrate my old profile to a new computer.

  • 2 odgovori
  • 1 ima ovaj problem
  • 15 views
  • Posljednji odgovor poslao pshaffer

pshaffer
pshaffer
more options

Old computer ran Windows 8.1. New computer running Windows 10 Home Edition. I downloaded Thunderbird to new computer. I copied the old profile folder xxxx,default to C:\Users\pshaf\AppData\Roaming\Thunderbird\Profiles I renamed the file appropriately and checked the profiles.ini file to make sure all was correct. I have tried this multiple time and with several variations including having two profiles and selecting a profile at start up. The new profile created at the installation of the program works. No attempt to use the old profile does. The errors returned are either "profile not found" or "Profile is still in use"

Phil

Old computer ran Windows 8.1. New computer running Windows 10 Home Edition. I downloaded Thunderbird to new computer. I copied the old profile folder xxxx,default to C:\Users\pshaf\AppData\Roaming\Thunderbird\Profiles I renamed the file appropriately and checked the profiles.ini file to make sure all was correct. I have tried this multiple time and with several variations including having two profiles and selecting a profile at start up. The new profile created at the installation of the program works. No attempt to use the old profile does. The errors returned are either "profile not found" or "Profile is still in use" Phil

Izabrano rješenje

Thanks for the response. I think I had a corrupt back up profile. I tried an earlier one and it worked just as it should.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (2)

Chris Ilias
Chris Ilias
  • Moderator
more options

Hi Phil, Instead of trying to edit the profiles.ini file, I recommend copying the entire Thunderbird folder while Thunderbird is closed. For a screencast on how to move your data, check out the following video:

pshaffer
pshaffer Vlasnik pitanja
more options

Odabrano rješenje

Thanks for the response. I think I had a corrupt back up profile. I tried an earlier one and it worked just as it should.