Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Firefox is crashing constantly with Ver 63.0.3

  • 1 odgovor
  • 1 ima ovaj problem
  • 20 views
  • Posljednji odgovor poslao AMCarter3

AMCarter3
AMCarter3
more options

Firefox crashes constantly since updating to Ver 63... with or without my few add-on's enabled. Sometimes, it seems to crash when I open the bookmarks page to edit them. Other times, it just crashes randomly within about 10-20 minutes of opening it. Here are my recent crash reports:

Unsubmitted Crash Reports Report ID Date Crashed 189042B1-44B1-4096-AAA6-8A3480DCEF4B 11/20/18 11:29 AM 47EE292B-B7B8-4273-8361-8B0FA2C8AB33 11/20/18 11:24 AM Submitted Crash Reports Report ID Date Submitted bp-7ccaa478-c08e-4854-943a-310ce0181123 11/22/18 11:13 PM bp-8514cf08-b554-46e7-969a-972d80181122 11/22/18 12:07 PM bp-c19f685a-8595-4939-992c-5960e0181120 11/20/18 10:04 AM

Firefox crashes constantly since updating to Ver 63... with or without my few add-on's enabled. Sometimes, it seems to crash when I open the bookmarks page to edit them. Other times, it just crashes randomly within about 10-20 minutes of opening it. Here are my recent crash reports: Unsubmitted Crash Reports Report ID Date Crashed 189042B1-44B1-4096-AAA6-8A3480DCEF4B 11/20/18 11:29 AM 47EE292B-B7B8-4273-8361-8B0FA2C8AB33 11/20/18 11:24 AM Submitted Crash Reports Report ID Date Submitted bp-7ccaa478-c08e-4854-943a-310ce0181123 11/22/18 11:13 PM bp-8514cf08-b554-46e7-969a-972d80181122 11/22/18 12:07 PM bp-c19f685a-8595-4939-992c-5960e0181120 11/20/18 10:04 AM

All Replies (1)

AMCarter3
AMCarter3 Vlasnik pitanja
more options

Please note that I have also tried to fix this by completely deleting the Firefox app and ALL related files. I have also tried creating a new profile. None of this has helped.