Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

crash report randomly popping up

  • 1 odgovor
  • 3 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao Kevin

FoxSoul
FoxSoul
more options

So I have a Note 9 and for some reason out of no where my screen will go white and lag a bit. When I manage to get the app tabs open it opens for a second and I see that it's the crash report and it goes back to a white screen. It takes several seconds of fighting by opening other apps for the crash report to magically disappear. Anyone know how to fix this issue?

So I have a Note 9 and for some reason out of no where my screen will go white and lag a bit. When I manage to get the app tabs open it opens for a second and I see that it's the crash report and it goes back to a white screen. It takes several seconds of fighting by opening other apps for the crash report to magically disappear. Anyone know how to fix this issue?

All Replies (1)

Kevin
Kevin
  • Moderator
more options

Do you have any crash reports from the problem? Type about:crashes in the address bar and copy & paste some of the recent urls from that page to this fourm.