This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I cannot open firefox

chilly1
chilly1
more options

When I click on Firefox, an old start page URL appears and says: 403 forbidden

When I click on Firefox, an old start page URL appears and says: 403 forbidden

Izabrano rješenje

Hi chilly1, when you see the 403 forbidden page, do you have access to the address bar and menu button? If so, you can check and change the home page using the steps in this article:

How to set the home page

If you don't see normal toolbar, try pressing Ctrl+N to launch a new window and see whether you have them there.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Odabrano rješenje

Hi chilly1, when you see the 403 forbidden page, do you have access to the address bar and menu button? If so, you can check and change the home page using the steps in this article:

How to set the home page

If you don't see normal toolbar, try pressing Ctrl+N to launch a new window and see whether you have them there.