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Send button in Thunderbird won't work in write mode, but will work in reply mode

  • 6 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Horologyticks

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The send function is inoperative (gray color) when I am originating an e-mail, but is functional (black) when replying. Uninstalling antivirus or changing from Bitdefender to Norton doesn't fix the problem. I uninstalled Thunderbird and reinstalled. The send function worked with a new e-mail. But once I restored my profile, the problem returned. Using a 4 year old profile still produced the problem.

The send function is inoperative (gray color) when I am originating an e-mail, but is functional (black) when replying. Uninstalling antivirus or changing from Bitdefender to Norton doesn't fix the problem. I uninstalled Thunderbird and reinstalled. The send function worked with a new e-mail. But once I restored my profile, the problem returned. Using a 4 year old profile still produced the problem.

All Replies (6)

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what is showing in the "from" address when you click write?

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my name and e-mail address shows in the "from" address

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And what is showing in the "To" address? The Send button is greyed out until one or more recipients are specified, which happens automatically when you reply to a message…

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The e-mail address that I have entered in order to send it to that recipient.

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Is the result the same in safe mode? Hold Shift when you launch TB. Some add-ons and themes break the composition process or layout.

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I have the same problem with a grey send button not working. If I save to draft and then open the email it will send. This problem happened a little while ago and then seemed to clear, but has now come back. I use a Mac, with latest updates. Hopefully a non too technical solution can be found..