Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Disk space still being used after clearing cookies and site data, history, and nothing shows in manage data. Why is disk space still being used?

  • 1 odgovor
  • 1 ima ovaj problem
  • 13 views
  • Posljednji odgovor poslao WestEnd

more options

This is what it shows: Your stored cookies, site data and cache are currently using 5.5 MB of disk space. After I click the clear button. The 5.5MB is under the cached content. There is nothing under the manage data tab. I've cleared the history and nothing shows there. Should there be 5.5MB disk space being used after I click the clear data tab? If not, why doesn't it clear?

This is what it shows: Your stored cookies, site data and cache are currently using 5.5 MB of disk space. After I click the clear button. The 5.5MB is under the cached content. There is nothing under the manage data tab. I've cleared the history and nothing shows there. Should there be 5.5MB disk space being used after I click the clear data tab? If not, why doesn't it clear?

All Replies (1)

more options

Screenshot of the problem?