This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Firefox 65.0 now keeps 'blinking' to black -- even after a fresh install

  • 5 odgovori
  • 2 ima ovaj problem
  • 10 views
  • Posljednji odgovor poslao Steve

Steve
Steve
more options

A week ago Firefox started to blink to a black screen when I moved the cursor over anywhere in the browser -- almost at random. I did a "refresh firefox" which worked for several days -- but now we are back to blinking to black again! 65.0 64bit on windows 10 home (1809)

Thanks

A week ago Firefox started to blink to a black screen when I moved the cursor over anywhere in the browser -- almost at random. I did a "refresh firefox" which worked for several days -- but now we are back to blinking to black again! 65.0 64bit on windows 10 home (1809) Thanks

All Replies (5)

Scribe
Scribe
more options

Hi, hold down the Shift key when you start Firefox to start in Safe Mode. More - Diagnose Firefox issues using Troubleshoot Mode.

If it works in Safe Mode, disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions and restart Firefox; then if it's OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions.

If that doesn't help, try turning off Hardware Acceleration and see if your graphics driver need updating- Upgrade your graphics drivers to use hardware acceleration and WebGL

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

Steve
Steve Vlasnik pitanja
more options

I have already tried everything that is on the troubleshooting guide -- including the hardware acceleration etc. graphic driver, etc etc. None of it makes any difference.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Steve
Steve Vlasnik pitanja
more options

sorry but that doesn't help either. ....

however this morning it seems to have resolved itself on its own.

This is the second time this had happened since I upgraded to Quantum...

I'll post again if it recurrs. Thanks you for your ideas...

Steve
Steve Vlasnik pitanja
more options

Nothing seems to work... I have deleted Firefox and gone to Chrome, which is working without and problems!