This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

How do I clear the cache from my Firefox Browser?

  • 4 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

ruthand13
ruthand13
more options

I've gone to settings on Firefox and cleared the cache under private data. I still can't my Ipsy account password. Somebody from Ipsy said to clear my cache bc it won't take the numbers and letters they are sending me. How can I tell if it's cleared? Maybe it's something else.

I've gone to settings on Firefox and cleared the cache under private data. I still can't my Ipsy account password. Somebody from Ipsy said to clear my cache bc it won't take the numbers and letters they are sending me. How can I tell if it's cleared? Maybe it's something else.

All Replies (4)

FredMcD
FredMcD
more options

ruthand13 said

I still can't my Ipsy account password

Can't what? Are you looking for the Password Manager?

Type about:preferences#security<enter> in the address bar. Look under Logins,

Note: For Firefox 56+ its; about:preferences#privacy Look under Forms & Passwords +++++++++++++++++++++++++++++++ Turn on Remember Logins. To check the passwords you have listed, press Saved Logins.

Press the Exceptions button and see what's inside.

WestEnd
WestEnd
more options

Is that from your ISP or what is that?

FredMcD
FredMcD
more options

ruthand13 said

it won't take the numbers and letters they are sending me

What are you talking about here?

ruthand13 said

How can I tell if it's cleared (cache)?

How to clear the Firefox cache {web link}

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window