Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

created subfolder in my imap acct on another device. Mail server sees it but Thunderbird on Win10 will not see the new subfolder.

  • 2 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao chrisbuc

more options

This used to work until I upgraded to 60.4.0. I created a new subfolder in my Imap account on an android phone. The webmail server sees it but I cannot get Thunderbird to see the new subfolder. I toggled the sync settings off then on and set the main folder to always be checked with incoming mail. But Thunderbird will not sync properly and display the new subfolder. Thank you for any assistance cbucss cbucs@gmx.com

This used to work until I upgraded to 60.4.0. I created a new subfolder in my Imap account on an android phone. The webmail server sees it but I cannot get Thunderbird to see the new subfolder. I toggled the sync settings off then on and set the main folder to always be checked with incoming mail. But Thunderbird will not sync properly and display the new subfolder. Thank you for any assistance cbucss cbucs@gmx.com

Izabrano rješenje

Have you subscribed to see the new subfolder ?

  • Right click on imap mail account and select 'Subscribe'

A window opens with a list.

  • Click on 'Refresh'
  • select/highlight new subfolder and click on 'Subscribe' button
  • click on 'OK
Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

more options

Odabrano rješenje

Have you subscribed to see the new subfolder ?

  • Right click on imap mail account and select 'Subscribe'

A window opens with a list.

  • Click on 'Refresh'
  • select/highlight new subfolder and click on 'Subscribe' button
  • click on 'OK
more options

Yes that is the answer. Thank you. I don't remember having to do that before, but maybe it's always been like this and I just forgot