This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not saving HTML page

more options

Strange happenings.

When I save a web page - Firefox does not actually save the HTML file, but does create the asset folder for the HTML file.

I load Chrome and save a page and it saves both the HTML file and the folder.

This happens on random pages - and I can replicate the issue.

If you would like a video of what happens - I will be happy to create on for you.

My message about using Chrome is not a dig at Firefox. It's just to let you know that I have tested both and Chrome is working as I would expect Firefox to perform. I need Firefox to work, as I do not like using Chrome as much.

Thank you so much for your dedication and continued development.

Sincerely,

Wes

Strange happenings. When I save a web page - Firefox does not actually save the HTML file, but does create the asset folder for the HTML file. I load Chrome and save a page and it saves both the HTML file and the folder. This happens on random pages - and I can replicate the issue. If you would like a video of what happens - I will be happy to create on for you. My message about using Chrome is not a dig at Firefox. It's just to let you know that I have tested both and Chrome is working as I would expect Firefox to perform. I need Firefox to work, as I do not like using Chrome as much. Thank you so much for your dedication and continued development. Sincerely, Wes

All Replies (1)

more options

Hi Wes, we've gotten a couple reports of Save Page As* not working correctly in Firefox 65. One user reported he had to do it twice to get a complete save, while the other reported he had to edit the file extension from .htm to .html (adding an L on the end). So far, I haven't seen an explanation for the problem or its inconsistent manifestations.

(In past threads, there were issues with too-long page titles, which required shortening the file name when saving.)

To be able to edit common file extensions in the Save [item] As... dialogs, set Windows to show all file extensions:

https://www.bleepingcomputer.com/tutorials/how-to-show-file-extensions-in-windows/

* with the default format of "Web page, complete"

Izmjenjeno od strane jscher2000 - Support Volunteer