This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message bar at bottom of screen

more options

When I open a new tab a "Messages From Firefox" bar appears at the bottom, I can close that bar but when I drag the tab to make a new window that same space is now occupied by a white bar that I can't get rid of.

When I open a new tab a "Messages From Firefox" bar appears at the bottom, I can close that bar but when I drag the tab to make a new window that same space is now occupied by a white bar that I can't get rid of.

Izabrano rješenje

If the two monitors have different screen dimensions then such issues can happen.

You can try to disable hardware acceleration in Firefox to see if that has effect.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (6)

more options

What is on the bar?

Can you attach a screenshot?

more options

Sorry, when I posted the question I tried to attach the screenshots but they just wouldn't load. I have some more info; the issue only occurs when dragging the new window from my secondary monitor to my primary monitor.

more options

This could be about the snippets on the Firefox Home page. See "Firefox Home Content" :

  • Options/Preferences -> Home

Also see:

more options

The white bar still shows up when I drag a window to my main monitor.

more options

Odabrano rješenje

If the two monitors have different screen dimensions then such issues can happen.

You can try to disable hardware acceleration in Firefox to see if that has effect.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

There was an optional driver available and it appears to have solved the issue.