This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email folders for 1 of 2 identities will only show up in UNIFIED view, not in ALL.

  • 1 odgovor
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao Matt

more options

Using pop 3 setting, everything was fine until I went to switch to a different folder and my finger dragged along the touch pad... all of a sudden NONE of the folders under my primary email address showed up. I tried ALL of the online suggestions to no avail. Now I can only see the primary account folders under "unified" view. None of the folders are present under "all" view. All of the settings for both identities are the same. How do I fix this?

Using pop 3 setting, everything was fine until I went to switch to a different folder and my finger dragged along the touch pad... all of a sudden NONE of the folders under my primary email address showed up. I tried ALL of the online suggestions to no avail. Now I can only see the primary account folders under "unified" view. None of the folders are present under "all" view. All of the settings for both identities are the same. How do I fix this?

Izabrano rješenje

My guess is you have dragged the folders into sub folders of other folders in the all view.

It might be a little painful, but look for collapsed folders in your all view and drag the folders back to the correct parent.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (1)

more options

Odabrano rješenje

My guess is you have dragged the folders into sub folders of other folders in the all view.

It might be a little painful, but look for collapsed folders in your all view and drag the folders back to the correct parent.