This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Pocket keeps saying it cannot save because i am not connected to the internet

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao WMagicModel

Birdsnest
Birdsnest
more options

I am trying to save websites to pocket but pocket keeps saying that i am not connected to the internet, even though i am. I have used pocket many times and not had this problem. Refreshing Firefox and closing and reopening it does not solve the problem. Any ideas on how to fix?

I am trying to save websites to pocket but pocket keeps saying that i am not connected to the internet, even though i am. I have used pocket many times and not had this problem. Refreshing Firefox and closing and reopening it does not solve the problem. Any ideas on how to fix?

All Replies (1)

WMagicModel
WMagicModel
more options

Hi Birdsnest,

I'm sorry to hear you are having trouble saving websites into Pocket.

Is Pocket asking you to log in every time?

From what I understand this could be an issue related to Cookies not being saved after closing Firefox.

I think you might be able to resolve this by allowing Firefox to remember cookies after closing.

To do this :

  1. In your Firefox browser click the '3-bar' menu
  2. Click Privacy & Security - > Under Cookies and Site Data, uncheck (if not already) Delete cookies and site data when Firefox closed
  3. Under History - > set Firefox will Remember history
  4. Try saving websites to Pocket

Another option is to add Pocket as an Exception if Never remember history is check marked if you need to have this feature on which is linked below with the entirety of the help article.

Can’t save to Pocket in Firefox - Asked to log in every time

Let me know if you need any more help or if I could better assist you.