This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

getting this--The requested URL was rejected. Please consult with your administrator. Your support ID is: 16252536245468379921 when going to puritans pride site

  • 4 odgovori
  • 1 ima ovaj problem
  • 617 views
  • Posljednji odgovor poslao FredMcD

more options

when trying to access "puritans pride" web site I get the following message---- The requested URL was rejected. Please consult with your administrator.

Your support ID is: 16252536245468379921

I deleted all of their cookies and still get this message HELP carl

when trying to access "puritans pride" web site I get the following message---- The requested URL was rejected. Please consult with your administrator. Your support ID is: 16252536245468379921 I deleted all of their cookies and still get this message HELP carl

Izabrano rješenje

All Replies (4)

more options

Please provide a public link (no password) that we can check out. No Personal Information Please !

clitt631 said

I deleted all of their cookies

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

more options

I go directly to the puritanspride.com web site

more options

Odabrano rješenje

I was directed to: https://www.puritan.com/