This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Adding filter with Tools > Message Filter does not update underlying msgFilterRules.dat file

  • 2 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao AgnesRM

Misha
Misha
more options

Every time I add a filter with Tools > Message Filter, the filter appears in the Thunderbird menu but not in the underlying msgFilterRules.dat file. When I restart Thunderbird, the filter is also gone from the Thunderbird menu (not in Thunderbird menu anymore, and still not in the underlying msgFilterRules.dat).

(I am using a symbolic link to a msgFilterRules.dat file in a folder that I sync with another computer, but that doesn't seem to be the problem; when I stop doing that, and use a "normal, fixed, local" msgFilterRules file, the problem persists).

Anyone any idea what could cause this behaviour?

Thanks a lot!

Every time I add a filter with Tools > Message Filter, the filter appears in the Thunderbird menu but not in the underlying msgFilterRules.dat file. When I restart Thunderbird, the filter is also gone from the Thunderbird menu (not in Thunderbird menu anymore, and still not in the underlying msgFilterRules.dat). (I am using a symbolic link to a msgFilterRules.dat file in a folder that I sync with another computer, but that doesn't seem to be the problem; when I stop doing that, and use a "normal, fixed, local" msgFilterRules file, the problem persists). Anyone any idea what could cause this behaviour? Thanks a lot!

All Replies (2)

Misha
Misha Vlasnik pitanja
more options

(I am using Thunderbird 68.8.0 on Ubuntu 20.04 by the way).

AgnesRM
AgnesRM
more options

Hi Just a guess but do you have more than one email account, or more than one Profile?

Each email account would have its own msgFilterRules - and if accounts changed from POP to IMAP those could be in different places too.

Try a search to see if you have more than one msgFilterRules.

Good luck, Agnes