This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

YouTube videos have no audio + placing my cursor on the video screen area causes flickering

  • 1 odgovor
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

more options

Using macOS Version 11.0 FF 78.0.2

1. When attempting to watch YouTube videos, there is no volume. -have confirmed volume is not muted on YT -computer volume is on high

2. Video gets jumpy when the cursor is placed on the YouTube video area.

Using macOS Version 11.0 FF 78.0.2 1. When attempting to watch YouTube videos, there is no volume. -have confirmed volume is not muted on YT -computer volume is on high 2. Video gets jumpy when the cursor is placed on the YouTube video area.

All Replies (1)

more options

Try:

Are there media related messages in the Web Console ?

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.