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Firefox not downloading newspaper

  • 9 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Paul

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A couple of weeks ago Firefox stopped downloading my daily paper. Today, I uninstalled Firefox & reinstalled it from the Google play store. It still won't d/l . The circles go around as if d/l'ing but it doesn't doit. I am using my Samsung Galaxy Tab S4. I prefer using the Firefox browser rather than Chrome because Firefox is faster and is my default browser. Can anyone help? Thank you.

A couple of weeks ago Firefox stopped downloading my daily paper. Today, I uninstalled Firefox & reinstalled it from the Google play store. It still won't d/l . The circles go around as if d/l'ing but it doesn't doit. I am using my Samsung Galaxy Tab S4. I prefer using the Firefox browser rather than Chrome because Firefox is faster and is my default browser. Can anyone help? Thank you.

Izabrano rješenje

No problem, glad we could help.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (9)

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Hi

What type of file are you trying to download?

Do you have a link to the file that you can share?

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It's a pdf file since I have the option to open the file using Adobe Acrobat reader. I took screenshots but can only upload one at a time. Hope they will help you "see" my problem.

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Due to file size, I had to crop the photo. Sorry.

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Last one showing the download. There was an arrow top left on full screenshot showing the download but then I got the message saying "download failed ".

Any ideas? Thanks for any suggestions.

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Hi

This is a known issue, the fix for which you should see this coming week in an update from the Google Play store.

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Thanks! ! I'll let you know in a week or so if the issue resolves. I hope so!

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Odabrano rješenje

No problem, glad we could help.