This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Junk filter can't seem to recognize junk

  • 1 odgovor
  • 1 ima ovaj problem
  • 21 views
  • Posljednji odgovor poslao Matt

more options

i have marked emails from a single source "James Nuanez <james@lptmedical.com>" As Junk for over 200 emails and these are still coming to the inbox. how many times do I have to say these are junk to get them right into the spam box? all the other senders I have marked as Junk go to the junk folder just Not this sender. how do I send these to junk? thanks for any insight

i have marked emails from a single source "James Nuanez <james@lptmedical.com>" As Junk for over 200 emails and these are still coming to the inbox. how many times do I have to say these are junk to get them right into the spam box? all the other senders I have marked as Junk go to the junk folder just Not this sender. how do I send these to junk? thanks for any insight

All Replies (1)

more options

The sending address is NOT a valid basis for the junk filter. So you can click them forever really.

Instructions for blocking a sender are here https://support.mozilla.org/en-US/kb/blocking-sender