Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Two Different Firefox account but the Same email address

  • 2 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao xenonhydride

xenonhydride
xenonhydride
more options

I have Firefox browsers installed both on my Linux computer and Windows computer, but however, one of them is downloaded from firefox.com.cn(Chinese version) and the other is from mozilla.org(English version). I signed up a Firefox account at the Chinese version Firefox browser and only found that it was impossible(at that time) to login in the English version Firefox browser. I clicked signed up at that time and I ended up with having TWO independent Firefox account but however they do share the SAME email address, and they cannot sync together of course. I just wanna sync my Firefox browsers... plz help, thank you

I have Firefox browsers installed both on my Linux computer and Windows computer, but however, one of them is downloaded from firefox.com.cn(Chinese version) and the other is from mozilla.org(English version). I signed up a Firefox account at the Chinese version Firefox browser and only found that it was impossible(at that time) to login in the English version Firefox browser. I clicked signed up at that time and I ended up with having TWO independent Firefox account but however they do share the SAME email address, and they cannot sync together of course. I just wanna sync my Firefox browsers... plz help, thank you

Izabrano rješenje

I went to the Sync setting of Chinese version, click 切换到国际... and I manged to sync them together.(and of course, deleted the Chinese version account)

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

How about going into the Chinese version of Firefox and deleting the account(backup data if needed)and then log into it with the English account.

xenonhydride
xenonhydride Vlasnik pitanja
more options

Odabrano rješenje

I went to the Sync setting of Chinese version, click 切换到国际... and I manged to sync them together.(and of course, deleted the Chinese version account)