This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Media Playback Aborted

  • 1 odgovor
  • 1 ima ovaj problem
  • 8 views
  • Posljednji odgovor poslao FredMcD

more options

I cannot seem to figure out why all of sudden I cannot watch videos on VIKI. I cleared my cookies and cache, and then started having this issue. Is there something on my end that I need to re-download?

I cannot seem to figure out why all of sudden I cannot watch videos on VIKI. I cleared my cookies and cache, and then started having this issue. Is there something on my end that I need to re-download?
Priloženi snimci ekrana

All Replies (1)

more options

If you have Windows 10 N or KN then you may not have the Media Feature Pack installed. https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows