This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Different ip on security page of my mozilla account

  • 4 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Paul

more options

I am from europe and under the connected devices it shows that the location is from USA which isnt correct. How do i solve this problem? I tried logging out of devices. After logging in the location is still there even though i checked my ip address on the internet.

I am from europe and under the connected devices it shows that the location is from USA which isnt correct. How do i solve this problem? I tried logging out of devices. After logging in the location is still there even though i checked my ip address on the internet.
Priloženi snimci ekrana

Izabrano rješenje

Hi

I understand that it is a bug that our developers are aware of and hope to correct swiftly.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (4)

more options

reinstalled windows 10 and reset my router, i dont know why this location is still showing up on my account.

more options

Hi

I have just checked with our developers who have confirmed that this is the server address and should be corrected to much closer to your location in a future update.

more options

Seburo said

Hi I have just checked with our developers who have confirmed that this is the server address and should be corrected to much closer to your location in a future update.

Why is this? Does this has to do with the new firefox update? i thought it was malware or somebody was accessing my account.

more options

Odabrano rješenje

Hi

I understand that it is a bug that our developers are aware of and hope to correct swiftly.