This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Firefox not displaying webpages, only a blank screen

  • 2 odgovori
  • 1 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao MrHarpSeal

MrHarpSeal
MrHarpSeal
more options

Whenever I open Firefox it wont display web pages, I've tried uninstalling Firefox and refreshing it but that hasn't worked. It wont display settings either.

Whenever I open Firefox it wont display web pages, I've tried uninstalling Firefox and refreshing it but that hasn't worked. It wont display settings either.
Priloženi snimci ekrana

Izabrano rješenje

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Odabrano rješenje

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.

MrHarpSeal
MrHarpSeal Vlasnik pitanja
more options

Thanks