This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Netflix streaming

  • 2 odgovori
  • 1 ima ovaj problem
  • 11 views
  • Posljednji odgovor poslao Kiki

davefk777
davefk777
more options

Netflix says I need to update Firefox, Firefox says it is updated. I can't stream from Netflix now.

Netflix says I need to update Firefox, Firefox says it is updated. I can't stream from Netflix now.

All Replies (2)

FredMcD
FredMcD
more options

Your User Agent looks okay. That type of error sometimes means something is wrong with the User Agent.


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Can you try the steps from the following thread and let us know if it helps? https://mzl.la/3IAHsAY