This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

TB crashes immediately after startup - no way

  • 3 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao giorgiopmg

giorgiopmg
giorgiopmg
more options

Gents, I've been using Thunderbird since years without main problems; today I removed from "saved password" one of my accounts; thereafter TB crashed and now is repeatedly crashing immediately after startup; I tried in safe mode but with identical result. Someone could help in restoring?

THX

Win 10 Pro Microsoft Defender Antivirus Windows Firewall

Gents, I've been using Thunderbird since years without main problems; today I removed from "saved password" one of my accounts; thereafter TB crashed and now is repeatedly crashing immediately after startup; I tried in safe mode but with identical result. Someone could help in restoring? THX Win 10 Pro Microsoft Defender Antivirus Windows Firewall

Izabrano rješenje

Update: It seems that by re-installing a new copy of Thunderbird now the startup is completed and I can input the new password required. Now seems to work normally.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

You removed a saved password for an account. Was the account an oAuth one perhaps?

When you say it crashes, that implies an crash report. What is the reference. https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

giorgiopmg
giorgiopmg Vlasnik pitanja
more options

Odabrano rješenje

Update: It seems that by re-installing a new copy of Thunderbird now the startup is completed and I can input the new password required. Now seems to work normally.

giorgiopmg
giorgiopmg Vlasnik pitanja
more options

THX Matt for your reply