This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I updated to 100.0.2 (64-bit) today.

  • 2 odgovori
  • 1 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao dleen1

more options

I updated to 100.0.2 (64-bit) today. The browser frequently becomes gray and stops responding. I get an error message to stop or wait for it to respond.

I updated to 100.0.2 (64-bit) today. The browser frequently becomes gray and stops responding. I get an error message to stop or wait for it to respond.

Izabrano rješenje

Happens on all sites. The last couple of times no message, just locks - attached screen shot. When I check task manager it show Firefox as not responding. My ISP has no problems, I have rebooted my modem, disabled all Addons, and did a system restore. I'll see if any of that helps. The stats above show "1 has this problem" does that mean no one else is having problems or just no one else has typed the question the same way? Update - so far so good

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (2)

more options

Odabrano rješenje

Happens on all sites. The last couple of times no message, just locks - attached screen shot. When I check task manager it show Firefox as not responding. My ISP has no problems, I have rebooted my modem, disabled all Addons, and did a system restore. I'll see if any of that helps. The stats above show "1 has this problem" does that mean no one else is having problems or just no one else has typed the question the same way? Update - so far so good

Izmjenjeno od strane dleen1

more options

Thanks, Dropa