Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Digital Rights Management

  • 1 odgovor
  • 2 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao cor-el

more options

I'd like to watch the episodes I missed of Suspect on Channel 4.

When attempting to do so, I get a 'Digital Rights Management (DRM) Not Enabled' message, even though it is enabled in Preferences!

Google Widevine plugin is also activated

Any ideas please?

TIA

Tony

I'd like to watch the episodes I missed of Suspect on Channel 4. When attempting to do so, I get a 'Digital Rights Management (DRM) Not Enabled' message, even though it is enabled in Preferences! Google Widevine plugin is also activated Any ideas please? TIA Tony

All Replies (1)

more options

It is possible that your Firefox 61 version is too old and that you may not have a supported Widevine version.

Verify that you meet the System Requirements (GTK+ and GLib) for the current Firefox release.


Make sure you have the latest Widevine version (4.10.2391.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.