Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

AOL-account Bulk Mail folder accidentally deleted

  • 2 odgovori
  • 2 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao pclaudel2

pclaudel2
pclaudel2
more options

In Thunderbird, I accidentally deleted the Bulk Mail folder from my AOL account. It cannot be dragged out of Trash, nor will the server allow me to delete it from Trash so that I can rebuild a new Bulk Mail folder. What can I do to restore the folder to its proper place?

In Thunderbird, I accidentally deleted the Bulk Mail folder from my AOL account. It cannot be dragged out of Trash, nor will the server allow me to delete it from Trash so that I can rebuild a new Bulk Mail folder. What can I do to restore the folder to its proper place?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

As the account is IMAP. Simply remove it and add it again. Yahoo should have refused to actually complete the move and adding it again should see it in it's original place.

pclaudel2
pclaudel2 Vlasnik pitanja
more options

Thanks for replying, Matt. Unfortunately, I've already tried your suggestion on five separate occasions, each time with no luck. No matter what I do—including deleting Thunderbird and downloading it afresh—Bulk mail always returns as a subfolder of Trash. This is so despite the fact that when I open the account through the AOL site, Bulk mail is right where it's supposed to be.