This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Browser updated yesterday... missing all logins/passwords...sync is on... !!

  • 3 odgovori
  • 0 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

more options

on a MAC LAPTOP....Mozilla Browser updated yesterday... missing all logins/passwords...sync is on... how can I retrieve the old mozilla for logins?

HELP PLEASE..!!!

on a MAC LAPTOP....Mozilla Browser updated yesterday... missing all logins/passwords...sync is on... how can I retrieve the old mozilla for logins? HELP PLEASE..!!!

All Replies (3)

more options

Sync is on... What other devices do you have with Firefox? see screenshot I have several devices and running different versions of Firefox on most of them so that my data is not in just one place.

more options

If sync is on now, you're logged in with nothing and this is the only device... You may be in trouble because what you have now is what will sync if this is the only device.

more options

See:

If you use the Time Machine or other backup then try to restore the logins.json and key4.db file(s) from this backup.