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firefox does not load a specific website

  • 7 odgovori
  • 0 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao jonzn4SUSE

rraj
rraj
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Hi

Received following error when trying to load openai.com.

"The page isn’t redirecting properly

An error occurred during a connection to openai.com. 

   This problem can sometimes be caused by disabling or refusing to accept cookies."

This web page loads fine when connecting directly to server (using ctrl+shift+r).

Already cleared web cache, individual cookies for the web site, history-but error remains!

Thanks Ravi

Hi Received following error when trying to load openai.com. "The page isn’t redirecting properly An error occurred during a connection to openai.com. This problem can sometimes be caused by disabling or refusing to accept cookies." This web page loads fine when connecting directly to server (using ctrl+shift+r). Already cleared web cache, individual cookies for the web site, history-but error remains! Thanks Ravi

All Replies (7)

rraj
rraj Vlasnik pitanja
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rraj said
Hi Received following error when trying to load openai.com. "The page isn’t redirecting properly An error occurred during a connection to openai.com. This problem can sometimes be caused by disabling or refusing to accept cookies." This web page loads fine when connecting directly to server (using ctrl+shift+r). Already cleared web cache, all/ individual cookies for the web site & history-but error remains! Thanks Ravi
Ray Vermey
Ray Vermey
  • Moderator
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Have you tried to open the site in a private window?

Ray

rraj
rraj Vlasnik pitanja
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Same error in private window as well!

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Can you post a similar screenshot of the issue? see screenshot What security software are you running? Are you running Windows Pro version? If so, try this... https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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What OS? What Desktop? X11 or Wayland?

rraj
rraj Vlasnik pitanja
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Hi

The Issue does not occur in safe mode!

OS- FreeBSD Desktop- Xfce4 X11

Thanks Ravi

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Glad to hear that the issue doesn't happen in Safe Good. You will need to determine which add-on is causing the issue. This is why a full browser screenshot like mine is helpful.