This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

AWS WorkMail Email Alias

  • 1 odgovor
  • 0 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Matt

elam1000
elam1000
more options

Within AWS WorkMail, I've created an email alias that I can use using their web based email client. I can't seem to get this to work on Thunderbird. In Thunderbird, upon sending an email, having the From field set to the email alias, Thunderbird does send the email. But the received email's From field doesn't show the email alias, but the original account email address.

I followed instructions online on using the Account Settings -> Manage identities and setting the alias email address

Within AWS WorkMail, I've created an email alias that I can use using their web based email client. I can't seem to get this to work on Thunderbird. In Thunderbird, upon sending an email, having the From field set to the email alias, Thunderbird does send the email. But the received email's From field doesn't show the email alias, but the original account email address. I followed instructions online on using the Account Settings -> Manage identities and setting the alias email address

Izabrano rješenje

I will take a punt that Amazon uses Microsoft infrastructure for their product. As the Hotmail alias feature has not worked with a Mail Client (any mail client) ever. I would guess the same is true of this amazon offering. The Microsoft servers replace the details in the sent header as they pass through the SMTP gateway with those of the primary account. Try changing your name in your primary account in Thunderbird and watch it also magically revert to the web stored setting.

It is one way of "encouraging" folk to use the walled garden of a web portal that stores all your data in a paid storage silo.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Odabrano rješenje

I will take a punt that Amazon uses Microsoft infrastructure for their product. As the Hotmail alias feature has not worked with a Mail Client (any mail client) ever. I would guess the same is true of this amazon offering. The Microsoft servers replace the details in the sent header as they pass through the SMTP gateway with those of the primary account. Try changing your name in your primary account in Thunderbird and watch it also magically revert to the web stored setting.

It is one way of "encouraging" folk to use the walled garden of a web portal that stores all your data in a paid storage silo.