This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Archived emails from previous years.

  • 1 odgovor
  • 0 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao david

more options

I recently had my pc laptop worked on by a professional. He said he backed everything up. Once I got the laptop back I reinstalled Thunderbird email. It went well except I've discovered that I do not have any of my important archived messages from previous years or earlier this year. Is there any way to retrieve these emails? Thank you.

I recently had my pc laptop worked on by a professional. He said he backed everything up. Once I got the laptop back I reinstalled Thunderbird email. It went well except I've discovered that I do not have any of my important archived messages from previous years or earlier this year. Is there any way to retrieve these emails? Thank you.

All Replies (1)

more options

I suggest speaking to the professional for information on where the backup exists. Different backup tools may consolidate data differently. You want to restore the folder that was at c:\users\<yourid>\appdata\roaming\thunderbird Once that folder can be reconstructed, you can copy it directly back into that location.