This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

message pane always active

  • 7 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao JJV

JJV
JJV
more options

I do not want to view the message pane and I disabled it. But it always comes back.

Earlier, somebody posted : Try this: Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json, the file that stores the TB layout when it's closed. Restart TB and see if the Message Pane status is retained.

Can you please be more clear?

I do not want to view the message pane and I disabled it. But it always comes back. Earlier, somebody posted : Try this: Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json, the file that stores the TB layout when it's closed. Restart TB and see if the Message Pane status is retained. Can you please be more clear?

All Replies (7)

JJV
JJV Vlasnik pitanja
more options

I do not want to view the message pane and I disabled it. But it always comes back.

Earlier, somebody posted : Try this: Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json, the file that stores the TB layout when it's closed. Restart TB and see if the Message Pane status is retained.

Can you please be more clear?

david
david
  • Top 10 Contributor
more options

You summarized all the steps in detail, so I am not sure what you are asking.

JJV
JJV Vlasnik pitanja
more options

Help/Troubleshooting, OK I go in Troubleshooting mode


Profile Folder, What is this? Where is this?

david
david
  • Top 10 Contributor
more options

After clicking help>troubleshooting information (NOT troubleshooting mode), scroll down page to see 'profile folder' in left sidebar and 'open folder' immediately to the right.

JJV
JJV Vlasnik pitanja
more options

Thank you. Much clearer now.

I did as advised but the message pane continues to appear.

david
david
  • Top 10 Contributor
more options

I cannot duplicate this. All I can figure is you may occasionally be pressing the F8 key.

JJV
JJV Vlasnik pitanja
more options

Yes, of course I can make the message pane disappear with F7. But that nis what I wanted to avoid!