We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Widevine plugin does not install

  • 2 odgovori
  • 0 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao zeroknight

Tatay
Tatay
more options

I have had Firefox for three days now, and I was trying to watch some videos on Netflix, but I got this error that the DRM was not installed. I did not have any plugins installed or VPN on either. I was looking for steps to solve this but came to a dead end. I tried looking into the console, and it gave me errors with turning off/on the DRM. I would like to get some help with this.

I have had Firefox for three days now, and I was trying to watch some videos on Netflix, but I got this error that the DRM was not installed. I did not have any plugins installed or VPN on either. I was looking for steps to solve this but came to a dead end. I tried looking into the console, and it gave me errors with turning off/on the DRM. I would like to get some help with this.
Priloženi snimci ekrana

All Replies (2)

Tatay
Tatay Vlasnik pitanja
more options

Dropa said
Did you check on this for DRM as well if enabled or disabled feature? https://support.mozilla.org/en-US/kb/enable-drm

I checked on the website and followed everything and it didn't work

Izmjenjeno od strane Tatay

zeroknight
zeroknight
more options

The Widevine plugin is downloaded from redirector.gvt1 .com (without the space) which is sometimes blocked by services like NextDNS. Disable any VPN, proxy, DNS, firewall or filter that may be blocking it on your system or network.