This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Redirect to Malicious Site

  • 6 odgovori
  • 0 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao MikeO175

more options

I am using FF on a Windows 11 desktop. When I try to log into familysearch.org using FF, Avast detects that I am being redirected to https://590-buk-726.mktoresp.com. I have used both Avast and FF for years, and this is the first time this has happened. FamilySearch is a very legitimate genealogy site. I contacted Avast and they refreshed FF, and I was able to log in ok, but when I tried it again I got the same warning. I cleared all cookies - same problem. I deleted FF and re-installed - same problem. I am not getting this warning when I use MS Edge. Has anyone seen anything like this? What should I do? Thanks, Mike

I am using FF on a Windows 11 desktop. When I try to log into familysearch.org using FF, Avast detects that I am being redirected to https://590-buk-726.mktoresp.com. I have used both Avast and FF for years, and this is the first time this has happened. FamilySearch is a very legitimate genealogy site. I contacted Avast and they refreshed FF, and I was able to log in ok, but when I tried it again I got the same warning. I cleared all cookies - same problem. I deleted FF and re-installed - same problem. I am not getting this warning when I use MS Edge. Has anyone seen anything like this? What should I do? Thanks, Mike

Izabrano rješenje

That domain is used by a legitimate marketing company called Marketo (owned by Adobe) which is unlikely to be malicious. I can see it in the network log when I login to that site.

You can block it by setting Tracking Protection to Strict or installing uBlock Origin.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (6)

more options

Does it still happen in Troubleshoot Mode?

more options

Yes, I just tried it and it is still happening.

more options

Do a full system scan for malware with something like Malwarebytes (not Avast).

more options

Zeroknight,

Scanned with Malwarebytes and all clean. Problem persists.

more options

Odabrano rješenje

That domain is used by a legitimate marketing company called Marketo (owned by Adobe) which is unlikely to be malicious. I can see it in the network log when I login to that site.

You can block it by setting Tracking Protection to Strict or installing uBlock Origin.

more options

Zeroknight,

Setting Tracking Protection to Strict did the trick.

Thank you very much, Mike