Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Access to e-mail

  • 2 odgovori
  • 4 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao cor-el

more options

I get a blank screen when I try to access my e-mail. Is there a reason you do not want me to access my e-mail? Don't tell me you will e-mail me the answer. I will not get it because you will not let me access my e-mail. This situation has been going on for a few weeks and it is getting irksome. When I call your support people hank up on me.

I get a blank screen when I try to access my e-mail. Is there a reason you do not want me to access my e-mail? Don't tell me you will e-mail me the answer. I will not get it because you will not let me access my e-mail. This situation has been going on for a few weeks and it is getting irksome. When I call your support people hank up on me.

All Replies (2)

more options

Can we see the issue? What email site? Did you try in safe mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

more options

Why do you use an old and outdated Firefox 82.0.3 version and not a more recent release (current is 119.0.1 and 115.4.0esr) ?