Why do changing ads on Washington Post keep freezing my computer screen (Macs 12.7.2)? I don't have an ad blocker installed.
I thought I could turn off my ad blocker just for the Washington Post, but I discovered upon searching that I don't have an ad blocker installed. So why does the page freeze up when the ad at the side of my screen changes? This doesn't seem to happen on any of the other sites I use.
All Replies (3)
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console for relevant-looking messages like blocked content.
Thank you for the information. When I'm on the Washington Post website, my Enhanced Tracking Protection is turned off. It seems to be a specific ad that makes my screen freeze up. The cursor still works, but the screen won't scroll after that ad comes on. So irritating!
I'm pretty sure my software is all up-to-date, but my computer is old.
Does it stop happening with uBlock Origin installed?