Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't play video or video plays with no sound on certain webpages only

  • 2 odgovori
  • 2 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao bobbyfm

more options

Hello, about 1-2 weeks ago a very strange problem occurred - on some pages videos don't play at all or play without a sound. Can anyone help me with this strange situation? For example, every video on youtube.com plays without a problem; on facebook.com every video plays with no sound at all; on some other pages video doesn't play at all. This problem is only with firefox, if I try to open the same videos with another browser everything is fine.

Hello, about 1-2 weeks ago a very strange problem occurred - on some pages videos don't play at all or play without a sound. Can anyone help me with this strange situation? For example, every video on youtube.com plays without a problem; on facebook.com every video plays with no sound at all; on some other pages video doesn't play at all. This problem is only with firefox, if I try to open the same videos with another browser everything is fine.

All Replies (2)

more options

What do you see here? see screenshot

Helpful?

more options

jonzn4SUSE said

What do you see here? see screenshot

Almost the same. The problem is not with all websites, it happens only on certain websites.

Helpful?

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.