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Firefox Update Bars Hotmail

  • 4 odgovori
  • 0 ima ovaj problem
  • Posljednji odgovor poslao raywood

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I just installed an update when prompted by Firefox. Now I can't log into Hotmail.

FF 129.0.2 x64. The update restarted FF. Everything else seems to work OK. But when I go to Hotmail.com, at first it displays my Hotmail inbox - which is odd; all other webpages requiring a login were logged out when I installed the update, requiring me to log in again - but then it switches to an error:

Something went wrong and we can't sign you in right now. Please try again later.

The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

The same Hotmail account is still logged in and functioning on Chrome. This is why I think it's a FF-specific problem.

I just installed an update when prompted by Firefox. Now I can't log into Hotmail. FF 129.0.2 x64. The update restarted FF. Everything else seems to work OK. But when I go to Hotmail.com, at first it displays my Hotmail inbox - which is odd; all other webpages requiring a login were logged out when I installed the update, requiring me to log in again - but then it switches to an error: ''Something went wrong and we can't sign you in right now. Please try again later. The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.'' The same Hotmail account is still logged in and functioning on Chrome. This is why I think it's a FF-specific problem.
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Izabrano rješenje

I'm in all day everyday at home and work. see screenshot

What security software are you running?

Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Try to clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

You can also try Refreshing Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

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Odabrano rješenje

I'm in all day everyday at home and work. see screenshot

What security software are you running?

Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Try to clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

You can also try Refreshing Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Helpful?

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Sad to say, simply restarting Firefox solved it. Sorry for the bother. I guess I'm out of practice troubleshooting. But thanks for the list of potential solutions. I've saved that.

Helpful?

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No problem, glad it's working for you. Mark it as resolved and we'll leave the light on for ya.  ;-))

Izmjenjeno od strane jonzn4SUSE

Helpful?

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Note: I got a copy of jonzn4SUSE's last reply via email. That email contained a no-reply link to this thread. That link didn't work. To re-find this thread, I had to search for my own post. Google didn't have it yet, but at least it showed other posts from this forum. So then I was able to search my own profile for my posted questions.

Moral of the story: if this forum wants people to be able to mark such problems as solved, it might want to include working links in the reminder emails.

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