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Everytime I hit "login" on a google site, it redirects me to a page about clearing cookies/cache

  • 3 odgovori
  • 3 ima ovaj problem
  • Posljednji odgovor poslao Paul

sarapurdue
sarapurdue
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I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page:

https://support.google.com/accounts/answer/32050?hl=en

I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page: https://support.google.com/accounts/answer/32050?hl=en I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

All Replies (3)

sarapurdue
sarapurdue Vlasnik pitanja
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Update: I was forgetting to change the setting to "Everything" when deleting cookies and my cache. I got to a log on screen finally.

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kjsweep
kjsweep
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I am having this same issue except completely clearing my cache has not solved the problem. Not sure what else to do.

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Paul
Paul
  • Top 25 Contributor
  • Moderator
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We have resolved an issue with Google prompting users to ‘clear cookies and site data’ when logging in. A fix has been published, via Firefox remote settings that does not require a Firefox upgrade. Users will receive the update over the next 6hrs, if you would like to update immediately simply restart Firefox.

Note: The issue was related to CHIPS being enabled in Fx131, this feature has been temporarily disabled while we resolve the issues. Users who have disabled 'Allow Firefox to install and run studies' in Privacy & Security settings will need to enable to receive the update.

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