This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Flash keeps crashing in FF 3.6.6 Vista 64-bit

  • 6 odgovori
  • 17 ima ovaj problem
  • 19 views
  • Posljednji odgovor poslao Moses

AnonymousUser
AnonymousUser
more options

Using Vista 64-bit here. Play online games requiring Flash Player. For past 4 days, flash player has crashed numerous times within the same game session. I always click on "Send Report." Have had no success with any of the following: uninstall/reinstall Flash Player 9 & 10 for FF (several times and always uninstall using the Flash Uninstaller), changing timeout config to "-1," disabling add-ons one at a time; , uninstall/reinstall Flash 10 & 9 for Internet Explorer 7 & 8 to see if it would make a difference, and it doesn't. Am fairly certain this is an Adobe issue, and would appreciate some response from FF if this is true or false. Thanks for the help.

This happened

Every time Firefox opened

Using Vista 64-bit here. Play online games requiring Flash Player. For past 4 days, flash player has crashed numerous times within the same game session. I always click on "Send Report." Have had no success with any of the following: uninstall/reinstall Flash Player 9 & 10 for FF (several times and always uninstall using the Flash Uninstaller), changing timeout config to "-1," disabling add-ons one at a time; , uninstall/reinstall Flash 10 & 9 for Internet Explorer 7 & 8 to see if it would make a difference, and it doesn't. Am fairly certain this is an Adobe issue, and would appreciate some response from FF if this is true or false. Thanks for the help. == This happened == Every time Firefox opened

All Replies (6)

Moses
Moses
  • Moderator
more options

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

AnonymousUser
AnonymousUser Vlasnik pitanja
more options

Here are the crash reports. Hope it helps identify something. Thank you.

bp-41eb5d31-ddfa-404e-8a3e-b6f2b2100710 7/10/2010 1:51 PM bp-42f21aa6-9259-45fd-919e-b918e2100710 7/10/2010 1:38 PM bp-5776f492-ef5a-4d3d-893b-27b7a2100710 7/10/2010 12:58 PM 4949cfe5-ef7d-4142-b11c-4ae7cf0639a2 7/10/2010 11:51 AM bp-69237696-89bc-4059-8447-270ea2100710 7/10/2010 11:49 AM bp-3c136eb4-42c1-40d0-8fff-450c92100710 7/10/2010 11:44 AM bp-f3fbe006-ecf2-47f1-b558-413242100710 7/10/2010 8:15 AM bp-09db4d6d-814a-4d2d-8eaf-9f1512100710 7/10/2010 7:58 AM bp-6735d27f-29f2-4872-b5d6-15deb2100710 7/10/2010 7:25 AM bp-8efd371f-4313-411a-b5c2-c13b32100710 7/10/2010 7:21 AM bp-18c4ebc1-e0e5-4e40-a396-d954e2100710 7/10/2010 6:59 AM bp-dbf4e00a-d0c5-4a94-b0dc-ad2ed2100710 7/10/2010 6:49 AM bp-38e8dfa0-e141-4c21-8541-939932100709 7/9/2010 5:52 PM bp-c8330ce9-9306-4184-97ef-4927a2100709 7/9/2010 3:15 PM bp-ad66940b-145b-4264-b269-8b4d42100709 7/9/2010 2:56 PM bp-03c58e2b-86fc-4d77-a80d-0f9592100709 7/9/2010 2:56 PM bp-9af50009-75be-4290-96e9-b56992100709 7/9/2010 2:21 PM bp-1557c368-9f7c-40b9-97e9-c10a52100709 7/9/2010 1:49 PM bp-2978145d-3775-45d1-9b43-166d32100709 7/9/2010 1:14 PM bp-59499168-eeff-4a94-b3dd-872ff2100709 7/9/2010 1:09 PM bp-aee90f11-b3cd-4c51-afcd-7b13b2100709 7/9/2010 1:05 PM 0f3908fd-8a6d-4daa-835c-fce2a3729c82 7/8/2010 4:07 AM bp-a3d19169-6f08-4473-91ec-374b12100708 7/8/2010 4:06 AM bp-86c806fb-2f13-492a-bcda-ee0412100708 7/8/2010 3:46 AM bp-601816b7-525c-47a2-ae18-08c442100708 7/8/2010 3:44 AM d48958d8-90d7-4463-af82-b42b42fdd9a3 7/8/2010 2:54 AM bp-afa90d09-9c18-405c-81fe-976132100707 7/8/2010 2:53 AM bp-4bbda5df-0fbd-4d89-9a50-2551d2100707 7/7/2010 11:03 AM bp-ebf000b5-038d-405b-9a87-15c902100707 7/7/2010 10:47 AM bp-fe0a4a79-6a2f-4684-abe6-250502100706 7/6/2010 5:42 PM bp-3c8878dd-05d7-4296-ba55-3c65f2100705 7/5/2010 8:26 PM bp-573d0611-d696-40e7-83bd-73dba2100705 7/5/2010 12:40 PM bp-de6de5fe-fa78-41e7-bcf3-638f82100705 7/5/2010 12:03 PM bp-6a9c665c-6425-42ac-9f63-68c1f2100704 7/4/2010 11:23 AM bp-d4cfa20e-39aa-4f0a-b49b-34d1d2100704 7/4/2010 11:20 AM bp-036c10aa-37e0-4f93-9703-80de52100703 7/3/2010 2:26 PM bp-51e84869-4a49-458e-837a-67ee82100703 7/3/2010 2:10 PM bp-23c8ced2-a554-491f-b4a6-9a7c02100703 7/3/2010 1:35 PM bp-1af3c3d1-ee4a-4823-947b-b61f32100703 7/3/2010 1:15 PM bp-9e0c4c09-fc20-486f-9fc2-d0c692100702 7/2/2010 10:02 PM bp-9744d26a-7f08-4282-9af1-a0f9a2100702 7/2/2010 9:45 PM bp-c4afff16-705d-4ace-9469-cf6ff2100701 7/1/2010 9:38 PM bp-c545b1e0-a5f2-4f61-a18d-bb83f2100701 7/1/2010 8:55 PM 04214c28-2f8a-4620-bed2-820ce92ede90 7/1/2010 5:57 PM bp-22d235e2-4d9e-4ace-97b3-1a9b82100701 7/1/2010 5:55 PM

AnonymousUser
AnonymousUser Vlasnik pitanja
more options

Flash crashes when I try to play a Flash video, I have Windows 7 Ultimate(32-bit) same Firefox verson as previous person

Report ID 

       	Date Submitted
     



   545a364a-ceac-40e6-be6d-ce775dcb51da	11/07/2010	5:57 AM

c3337cf3-f7a4-4209-b566-3529ad28ddd0 11/07/2010 5:57 AM bp-e7b979b2-1b4d-46e7-b724-608c32100710 11/07/2010 5:54 AM bp-455f0cb9-cfdf-464c-b3c8-a74db2100710 11/07/2010 5:54 AM e6f290d1-e666-4557-9921-cf8b308115a5 11/07/2010 5:52 AM ab516b82-a482-4d38-9a2f-d8fb82366bdc 11/07/2010 5:52 AM bp-88659c43-6767-44cb-b910-37cf82100710 11/07/2010 3:53 AM bp-b023fc2e-3e5e-46e6-b3a3-1b0112100710 11/07/2010 3:53 AM b356626a-4297-4611-a60f-9fdd4e6ed624 11/07/2010 3:48 AM 8f8143d6-c68c-4522-9521-ad1cd0acf3bd 11/07/2010 3:48 AM bp-e7f52d80-5432-4c4b-bbe4-004962100710 begin_of_the_skype_highlighting 004962100710 end_of_the_skype_highlighting 11/07/2010 3:41 AM bp-bacc97de-86c8-41c5-b978-ceca92100710 11/07/2010 3:41 AM 1441c010-49e8-4592-999a-fd7703e2e4ca 11/07/2010 3:07 AM 7b1085b6-f4a6-4847-b8b3-21381b3007db 11/07/2010 3:07 AM 622b6535-b0d6-460d-9191-05b8f37ab706 10/07/2010 7:04 PM ca5e1601-58bf-4924-a1fd-46286354f4d0 10/07/2010 7:04 PM 1722d453-65ac-4504-b527-295994ed9977 10/07/2010 6:14 PM 9bc0054c-89ce-4894-9ac3-08336a06deeb 10/07/2010 6:14 PM 0e599c7d-ff4f-4687-81c4-9d9b6b67cfd1 10/07/2010 6:11 PM ad4f4604-41d3-470b-b417-62f78232cd58 10/07/2010 6:11 PM bp-5f992e7e-59e8-4b06-99dd-b3b0b2100708 9/07/2010 2:45 PM f7046730-1f1d-4436-9cbf-e5253eed4002 9/07/2010 2:29 AM bp-78155520-1e10-465f-ad97-3eadf2100704 4/07/2010 11:36 PM bp-1b756c81-86cd-49b8-83f6-d7e072100617 18/06/2010 11:42 AM bp-1870d261-b1bd-40ae-9639-c4ab12100615 16/06/2010 2:26 PM bp-c4a0a990-8296-44c8-b655-667bc2100614 15/06/2010 6:09 AM bp-d93072a4-eda5-416a-93b0-f15882100612 13/06/2010 4:35 AM bp-406b6ab7-12e0-4667-a6d5-aaef12100604 5/06/2010 5:50 AM bp-dbc00c03-cd51-406d-850a-222052100511 12/05/2010 4:08 AM bp-f94176cf-43f1-414f-8b13-059fe2100502 3/05/2010 2:30 PM bp-acf94cbc-6a00-447d-b8c0-2e2082100424 24/04/2010 11:24 PM bp-d2ae710b-7535-4a42-8258-9eb952100418 19/04/2010 4:15 PM bp-c1e3453c-a283-46c2-9bdd-401162100418 19/04/2010 12:40 PM bp-ba27e910-128d-4736-a422-319642100418 19/04/2010 1:19 AM bp-bfe88765-7807-4ed7-aa5a-5aeb62100407 7/04/2010 7:47 PM bp-f3b0dbb2-7114-48e7-ac17-639e12100330 31/03/2010 8:11 AM bp-06600fc5-3154-4973-88f2-25b252100327 28/03/2010 1:33 AM

Moses
Moses
  • Moderator
more options

It appears there is a bug out for it. I have nothing else left to do. Except wait for a bug fix. Below is more info.

Bug 565708

Moses
Moses
  • Moderator
more options

Martin Barr-David:

Please DO NOT post on other people's threads. Instead create an new one.

Thank you

Moses
Moses
  • Moderator
more options

To kittymin11


Sorry I cannot reproduce the bug.