This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox says "Unable to connect" but Interent Explorer works fine

  • 2 odgovori
  • 91 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao TXGuy

more options

Randomly one day, opened up firefox and it was unable to connect. I have gone to the support sites I have followed everything, yet nothing works. Internet Explorer works just fine so its not my connection. I have also uninstalled and re-installed the entire program it still doesn't work.

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; .NET4.0C)

Randomly one day, opened up firefox and it was unable to connect. I have gone to the support sites I have followed everything, yet nothing works. Internet Explorer works just fine so its not my connection. I have also uninstalled and re-installed the entire program it still doesn't work. == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; .NET4.0C)

All Replies (2)

more options
more options

I clicked on the 1st link. My McAfee was a little different. But I found where I needed to go, I played around with it a little, kind of had to explore on my own, clicked on something and now it works. Hopefully it'll continue to work when I shut down and turn it back on.