Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

When I close Firefox 3.6.8, after closing I get error msg - "Firefox has encountered and error and must close"

  • 1 odgovor
  • 15 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao daveb1004

daveb1004
daveb1004
more options

I have just installed Firefox 3.6.8 on a clean reinstalled WinXP SP3 system. I loaded my bookmarks from my previous installation of Firefox. When I close Firefox, every time it closes fine, then I get the Microsoft message "Firefox.exe has encountered a problem and needs to close" Do you want to send this report to Microsoft?". I do not get a Firefox crash message. This has happened every time since I just installed Firefox -- any ideas?

I have just installed Firefox 3.6.8 on a clean reinstalled WinXP SP3 system. I loaded my bookmarks from my previous installation of Firefox. When I close Firefox, every time it closes fine, then I get the Microsoft message "Firefox.exe has encountered a problem and needs to close" Do you want to send this report to Microsoft?". I do not get a Firefox crash message. This has happened every time since I just installed Firefox -- any ideas?

Izmjenjeno od strane daveb1004

All Replies (1)

daveb1004
daveb1004 Vlasnik pitanja
more options

Well, I don't know why, but for some reason after rebooting my computer the error message no longer occurs -- so it looks like I no longer have an issue. But it might be worth the knowledge if someone else has the problem. -- try rebooting the computer. Thanks