This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am having problems with hotmai and have been told to optimize my browser. How do I do this?

  • 1 odgovor
  • 1 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao TonyE

more options

When I try to get into Hotmail, I am suddenly being required to sign in each time, even if I've been on that site 20 times before that day. Each time I sign in I check the boxes that tell it to remember me & my password but it won't. I wrote Hotmail help forum & they told me to try optimizing my browser first to try to solve this. I don't know how to. Help!

When I try to get into Hotmail, I am suddenly being required to sign in each time, even if I've been on that site 20 times before that day. Each time I sign in I check the boxes that tell it to remember me & my password but it won't. I wrote Hotmail help forum & they told me to try optimizing my browser first to try to solve this. I don't know how to. Help!

All Replies (1)

more options

There may be a problem with the cookies that stores the "remember me" details. Try deleting cookies for live.com (including account.live.com and login.live.com cookies), for details on doing that see the Clear cookies and site data in Firefox article.