We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

My home page is googlemail. Firefox has put a yellow lock icon at the bottom of the screen, slowing down the process of starting the session

  • 1 odgovor
  • 3 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao cor-el

Elisebrown
Elisebrown
more options

When I start a session with Firefox, my opening home page is my googlemail address, elisebbrown@googlemail.com. Recently, Firefox has incompletely loaded the page and left a yellow lock icon at the bottom of the screen, second line from the bottom. Googlemail will not finish loading up unless I go to the top of the screen and click on the "home" icon. This happens most of the time, but not every single time I boot up.

When I start a session with Firefox, my opening home page is my googlemail address, elisebbrown@googlemail.com. Recently, Firefox has incompletely loaded the page and left a yellow lock icon at the bottom of the screen, second line from the bottom. Googlemail will not finish loading up unless I go to the top of the screen and click on the "home" icon. This happens most of the time, but not every single time I boot up.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")